PROMOTIONS

Please note: All sale products are final sale and are not eligible for returns or exchanges. Promotions cannot be combined.Only one promo code is allowed per order. The introductory subscriber promo code is good only on the first order that meets the respective criteria and is a one-time use only. Complimentary or “Free” items that are included in certain promotions may not be combined with other promotions.

FREE SHIPPING ON ORDERS $75+

Receive free shipping on any online order of $75+ within the continental United States. Limit one per order. Promo code not required.. Returns or exchanges on samples are not permitted. Void where prohibited. We reserve the right to end or change this offer at any time. Samples not available for purchase.

GIFT BOX

We are pleased to offer gift boxing to our customers. Please allow 1 additional processing day for gift-boxed items so we can ensure your item is boxed properly. Gift box offered on select items only. There will be a gift box charge per item. Gift box includes item wrapped with a black box,   gold ribbon with gold lettering, and 1 gift note per order. Each item is boxed separately, and each item requesting to be gift-boxed must be selected at checkout. Gift notes available for gift-boxed items only. Gift notes and gift-boxed items can’t be changed after checkout. Only available within the United States. Gift box/note is a final sale and is not eligible for returns. The gift box is excluded from sale promotions and will not be discounted. Void where prohibited. We reserve the right to end or change this offer at any time.

10% OFF FOR JOINING OUR MAILING LIST

New subscribers will receive a promo code via email to use on their first online order, for orders shipped within the 48 continental United States.  Not transferable and not redeemable for cash or credit on previous purchases. Returns or exchanges on samples are not permitted. Void where prohibited. We reserve the right to end or change this offer at any time

CURRENT ORDER PROCESSING TIMES

More information about shipping can be found here. Packages are shipped via FEDEX or USPS, and typical transit times by region are as follows:
  • 4 – 6 Days
For shipping information specific to your zip code, please reference the following links: https://www.fedex.com/grd/maps/ShowMapEntry.do?cc=us&language=en https://tools.usps.com/go/TrackConfirmAction_input Orders placed on luminouswicks.com currently have processing times are 1 – 4 business days. Ground Shipping transit times vary by location the order is shipping to. Please account for both processing and transit times when placing an order.

OUR POLICIES

  • For information on online returns, reference our Return Policy.
  • We offer Free returns.

HOLIDAY CLOSURES

In observance of the following holidays, our offices will be closed on the following days. Orders will begin processing the next business day. This includes any order with expedited shipping.

Wednesday, January 1 – New Year’s Day Monday, January 20 – Martin Luther King Day Monday, May 26 – Memorial Day Friday, July 4 – Independence Day Monday, September 1 – Labor Day Thursday, November 27 – Thanksgiving Day Friday, November 28 – Thanksgiving (Office Only) Wednesday, December 24 – Christmas Eve Thursday, December 25 – Christmas Day Thursday, January 1 – New Year’s Day (2026)

SATISFACTION GUARANTEED

We hope that you are 100% satisfied with your purchase. If, for any reason, you are not, please view our full Return Policy